Refund and Returns Policy

Last Updated: November 2024

Thank you for shopping with 24by7Job. We strive to ensure that our users are completely satisfied with their experience on our platform. However, in the event that you need to request a refund or return, please review the policy outlined below.

1. Refunds for Paid Services

24by7Job offers a range of paid services, including job posting fees, premium job listings, and subscription services. If you are not satisfied with any paid service, we offer a refund under the following conditions:

  • Eligibility for Refunds: To be eligible for a refund, you must request it within 14 days of the purchase date. Refunds will only be considered if you have not used the service (e.g., posted a job, applied to a job, or accessed premium features).
  • Refund Process: To request a refund, please contact us via email at [Your Email Address] with your order details. Include your full name, payment receipt, and a description of the issue. Once we receive your request, we will review it and process your refund within 7-10 business days.
  • Non-Refundable Services: Please note that certain services, such as job application fees, once utilized, are non-refundable. Additionally, services purchased as part of promotional offers may have different refund terms, which will be outlined at the time of purchase.

2. Refunds for Subscription Services

If you have subscribed to any ongoing service, such as premium job seeker features or access to exclusive content, the following rules apply:

  • Cancellation: You can cancel your subscription at any time by contacting our support team. Cancellations must be made before your next billing cycle to avoid being charged for the next period.
  • Refunds: Refunds for subscription services will not be granted after the service has been rendered for that billing cycle. Refunds for payments made within the last 30 days may be eligible if the service was not accessed or used.

3. Returns for Digital Products

At 24by7Job, we primarily offer digital services and products. Due to the nature of digital content, we do not offer returns on downloadable products such as eBooks, reports, templates, or other non-tangible goods. Once the digital product has been accessed or downloaded, it is non-returnable and non-refundable.

4. Job Listings and Content

Since job listings are provided by third-party employers and companies, 24by7Job does not handle refunds or returns related to job postings. If you encounter an issue with a job listing (e.g., incorrect job details or expired listings), please contact the employer directly. We are not responsible for any issues related to individual job listings or the hiring process.

5. How to Request a Refund or Return

If you believe you are eligible for a refund or return, please follow these steps:

  1. Contact Us: Send an email to [Your Email Address] or use our contact form with the subject line “Refund Request.”
  2. Provide Details: Include your order number, payment receipt, and a brief explanation of why you are requesting the refund or return.
  3. Submit Request: Our team will review your request and respond within 3-5 business days.

6. Processing Time

Once your refund request is approved, it may take up to 7-10 business days for the funds to appear back in your account, depending on your payment provider.

7. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We recommend that you periodically review this page to stay informed about our refund and return practices.

8. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please reach out to us:

Email: contact@24by7job.com