Restaurant Manager

Job Description

Job Title: Restaurant Manager

What You’ll Do
Planning & Organizing
Set the Annual Operating Plan (AOP) with the Area Manager for the restaurant.
Develop and review monthly Restaurant Business Plans and team objectives.
Oversee daily operations, including scheduling staff, ordering food and supplies, and team development.
Manage the restaurant’s financial performance, analyzing sales and profitability.
Organize marketing activities, promotional events, and discount programs.
Prepare reports on staff, food, and sales control.
Sales & Marketing
Execute corporate and local marketing programs.
Develop and coordinate local store marketing plans with the marketing team.
Develop home delivery strategies, monitor delivery productivity, and analyze its impact on sales.
Set and achieve targets for additional services to maximize revenue.
Maintain awareness of competitor activity and trends in coordination with the marketing team.
Build and maintain relationships with local organizations and communities to boost sales and brand presence.
Conduct accurate sales forecasting and budgeting.
Financial Management
Analyze operations and Profit & Loss (P&L) reports to identify and address deviations.
Control inventory and manage purchasing in coordination with the Purchasing Department.
Manage profit and loss, inventory, labor, and overall financial health of the restaurant.
Restaurant Excellence
Ensure compliance with health, safety, and company policies.
Oversee the maintenance and safety of equipment, facilities, and grounds.
Manage customer satisfaction, handle complaints, and organize table reservations.
Train team members to maintain high standards of service and a customer-centric approach.
Support product development and collaborate with the Quality Assurance Department for new products.
Team Excellence
Foster a positive work environment, encouraging team innovation and input.
Conduct performance appraisals, discipline, and motivate team members.
Coach and provide feedback to ensure effective team performance.
Supervise shifts, ensuring team grooming, hygiene, and product quality.
Handle stock checks, order supplies, and maintain quality control in all areas.
Legal Responsibilities
Ensure compliance with legal documentation requirements (e.g., trade licenses, health cards).
Maintain accurate records for employee visas, labor cards, and other legal documents.
Oversee the management of any fines or legal issues with government authorities.

What We Are Looking For
Education: Minimum high school diploma.
Experience: Minimum of 5 years in a similar managerial role.
Market Knowledge: Good understanding of the F&B retail market.
Interpersonal Skills: Strong communication and relationship-building abilities.
Adaptability: Able to integrate quickly into new work environments and adapt to change.
Leadership & Motivation: Self-motivated, able to inspire team members, and work well under pressure.
Flexibility & Teamwork: Dedicated team player who can adapt to operational needs.