Mehboob Ur Rehman
Coordinator Welcome Centre
Job Description
Job Title: Coordinator – Welcome Centre
Location: TG Jebel Ali 6
Company: Transguard Group
Job Summary:
Join Transguard Group, a leading UAE business support and outsourcing provider, as a Coordinator in the Welcome Centre. In this role, you will play a crucial part in ensuring a seamless onboarding experience for new site-based employees. You will manage daily operations within the Welcome Centre, focusing on the arrival process and providing guidance on the onboarding journey, ensuring new joiners feel comfortable and informed.
Key Responsibilities:
Financial Responsibility: Handle passports with care to prevent loss or misplacement and ensure all new joiners attend scheduled EIDs, medical appointments, and training sessions.
Customer Service: Assist new employees in understanding Transguard Group’s policies, address their queries, and provide hassle-free support throughout their onboarding journey.
Process Management: Collect new employees’ passports for medical and EID processing, update arrivals on HR360, and conduct HRI sessions.
Innovation and Improvement: Actively propose enhancements to streamline the arrival process, focusing on employee comfort and reducing processing time.
Skills and Qualifications:
English proficiency at level 3 per TG EPT standards.
Intermediate proficiency in MS Office, especially Excel, with basic knowledge of MS Word and the ability to use Outlook for emails.
Preferred: Diploma holder; however, secondary academic qualifications may be considered.