Bartender

Job Description

To succeed in this role, candidates should have:

Genuine Service Personality: A naturally customer-focused mindset, high emotional intelligence (EQ), and dedication to creating positive experiences for guests.

Educational Background:

High school diploma (minimum requirement).
A degree in Hotel Management or a related field is preferred.

Experience:

At least one year of experience in a similar role within a 5-star hospitality company.
Language Skills:

Strong command of both spoken and written English; proficiency in additional languages is a plus.
Operational Excellence in F&B Service:

Carry out F&B service tasks while adhering to high service standards and procedures.
Demonstrate a proactive approach to preventing complaints and handling service recovery when necessary.
Communicate effectively with team members, always prioritizing the guest experience.

Core Competencies:

Customer First: Dedication to putting the customer at the heart of all actions.
Drive for Results: A focus on achieving and exceeding service goals.
Continuous Learning: Openness to gaining new skills and improving.
Resilience: Ability to handle challenges positively and maintain composure.
Adaptability: Flexibility to adjust to changing situations and guest needs.